Risk Management of IT Service Management Project Implementation with Killer Assumptions
نویسندگان
چکیده
منابع مشابه
Risk Management of IT Service Management Project Implementation with Killer Assumptions
Large IT service management (ITSM) project has high complexity and low success in implementation. Five common killer assumptions are selected from Warfield’s 17 Killer Assumptions through empirical analysis. Enterprise interview and questionnaire survey are used to establish and verify the relational model between the root risk factors of implementation of the ITSM project and the six complexit...
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ژورنال
عنوان ژورنال: Technology and Investment
سال: 2012
ISSN: 2150-4059,2150-4067
DOI: 10.4236/ti.2012.31007